Frequently Asked Questions
About the GoBone
How much does the GoBone cost?
The GoBone will cost $229 USD.
Is the GoBone right for my dog?
We designed the GoBone to appeal to the things dogs love most: chasing, chewing, squeaking, and tossing. If your dog enjoys any of these, chances are they’ll love their GoBone.
Powerful chewers should play with the GoBone under close supervision.
Does the GoBone work with small dogs?
Yes! We’ve tested the GoBone with dogs as light as six pounds. Typically, they chase the GoBone around and nip at the wheels. They also enjoy eating the treats out of the wheels and licking the peanut butter slathered on the shell. The GoBone also moves a little slower in automatic mode so that your pup doesn’t get overwhelmed or scared.
Does the GoBone work with blind dogs?
Yes! You can insert food and treats in the wheels or slather peanut butter on the shell and your dog can track the GoBone down based on smell alone. Also, after some time dogs typically associate the sound of the wheels moving with the GoBone so we imagine your dog will also be able to locate the GoBone via sound.
The GoBone will continue to adjust its play style to your dog via the on-board sensors that detect when your dog is physically interacting with the GoBone. We also plan on making an option available to slow the GoBone down for disabled dogs so that it doesn’t move too quickly/aggressively for them.
How durable is the GoBone?
We’ve taken a bunch of precautions from an engineering, design, and testing perspective to ensure the GoBone is as safe and durable as possible. We’ve dropped GoBones from 10 feet high, stepped on them, pulled incredibly hard from either end – and our test units still work. Our mechanical engineer has years of experience designing rugged products for the military and we’re very confident the GoBone is structurally sound. Our partners have over 20 years of experience formulating tough, durable materials intended for dog play.
We’ve tested the GoBone with over 100 dogs of all sizes. While none of them have managed to break the GoBone, some were able to rough it up over time. This is only natural, as there’s no such thing as an indestructible dog toy. That’s why we’ve designed the GoBone so that you can affordably replace the entire exterior. No need to buy a whole new GoBone if it gets roughed up.
As with any other dog toy, we recommend owners use the GoBone under close supervision before they decide to leave their dogs alone with the GoBone.
Does the GoBone replace regular walks and socialization?
Dogs need regular walks and socialization to be happy and healthy. Rather than replace these important activities, we created the GoBone to help pet owners fill the gaps in exercise and play throughout the day.
What is PulsePet?
PulsePet is the name of the company working on the GoBone. Get to know us by visiting our about page.
Does the GoBone have a built-in camera?
No, the GoBone does not have a built-in camera. We left the camera out in order to boost the battery life and provide all-day play for your pup.
Is the GoBone waterproof?
The GoBone is splash and slobber resistant.
Does it come in different colors?
The GoBone currently comes in white and blue. We plan on releasing other colors, too, so email us at [email protected] and let us know the colors you’d like to see!
What comes with my order?
Your order comes with a GoBone core, shell, two wheels, and charging cable.
How does the GoBone connect to my phone?
The GoBone uses a Bluetooth Smart wireless radio to connect to your phone.
Which parts come in contact with my dog and which don't?
The shell and wheels come in contact with your dog. The core is protected by the shell and the wheels on either side, and does not come in contact with your dog.
What are the GoBone's dimensions and weight?
Estimated dimensions are 10.1 x 3.64 x 5.8 in^3 (25.7 x 9.2 x 14.7 cm^3).
Approximate weight is 1 lb (0.45 kg).
Can you tell me more about the materials used for the GoBone?
The GoBone is made out of Nylon and Thermoplastic Elastomer (TPE), a durable synthetic rubber. Our partners have over 20 years of experience formulating materials specifically for pet products. All materials that come in contact with your dog are:
- FDA and REACH compliant
- Sourced in the USA
Are different sizes available?
The GoBone currently comes in one size that has been tested with small dogs and big dogs alike. We may introduce different-sized GoBones in the future.
Using the GoBone
How long does the GoBone's battery last?
The GoBone’s battery lasts 8 hours in automatic mode and ~30 minutes in manual (freestyle) mode.
How do I charge the GoBone?
The GoBone core features a Micro USB port that’s used to charge the GoBone. We recommend you plug the GoBone into a wall socket for fastest charging speed.
Does it work outdoors?
We recommend using your GoBone indoors.
Can I play with my dog from work?
Not at the moment, but we may introduce this functionality in the future.
Availability and Shipping
When will the GoBone be available?
The GoBone will be available for purchase in a few weeks. Limited quantities will be available so we encourage you to pre-order at mygobone.com and secure yours.
Where can I buy the GoBone?
You can pre-order the GoBone at mygobone.com (USA only for now).
How can I place an international pre-order?
We hope to open international pre-orders on mygbone.com soon. In the meantime, consider signing up for our email list at mygobone.com to stay informed.
If I place a pre-order, when will my card be charged?
Your card will be charged immediately after placing your pre-order.